Tried a full uninstall and reinstall of the app and tried running the Updater in the package contents as well same result. Relaunched and resigned in, same issue occurs where the icon in the tray will not open. Did a restart and then went into the package contents of OneDrive and ran the "mand". Took a few tries and restarts but we managed to kill all the OneDrive processes using activity monitor and terminal. Normally, you can click on that icon in your menu bar and it opens up with all the settings, options, shows you your syncing status/errors and how to resolved them, etc. the single-user retail box comes with Word, Excel, PowerPoint, Outlook and OneNote, each optimized for use on a Mac computer. The retail software requites Mac OS 10.10 or newer and is not compatible with PC or Windows-based computers. Main issue is he has some sync errors, but we can't identify the exact problem because the menu will not open to show the details of the errors. Mac users can enjoy full access to the Microsoft Office suite by downloading Microsoft Office for Mac Home and Business 2016. User is on a Mac, OneDrive app is installed and syncing, but the OneDrive icon in the menu bar will not open. Hi! I'm stumped on an issue with a user and wondering if anyone has come across the same thing?
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December 2022
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